Understand team capacity and utilization

Capacity planning shows how much work your team can take on.

Key concepts

Capacity — How much time your team has available (hours, days, or story points per quarter).

Utilization — How much of that capacity is allocated to work.

Headcount — Number of people on your team.

Time allocation — % of time each person dedicates to work (100% = full time).

Team capacity calculation

Team capacity = number of people × hours per person × time allocation %

Example

  • Team size: 4 people
  • Hours per week: 40
  • Time allocation: All at 100%
  • Weeks per quarter: 13
  • Total quarterly capacity: 4 × 40 × 13 = 2,080 hours

If one person is 50% allocated:

  • Adjusted capacity: (3 × 40 × 13) + (1 × 40 × 13 × 0.5) = 1,820 hours

Utilization percentage

Utilization = allocated work / available capacity × 100%

  • 0–80% — Healthy (room for unplanned work)
  • 80–100% — At capacity (tight)
  • 100%+ — Overallocated (risky)

View capacity in Capacity Planning

  1. Go to your project
  2. Click Capacity (or Capacity Planning)

The grid shows:

  • Team members (rows)
  • Quarters (columns)
  • Utilization % for each person each quarter
  • Available hours and allocated hours

Factors affecting capacity

Overhead — Meetings, administration, etc.

Team size — Adding or removing people

Time off — Vacation, parental leave, etc.

Project commitments — Internal projects that reduce availability

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