Category: Backlogs

The backlog is your prioritized list of all work, from high-priority to low.

Access the backlog

1. Go to your project
2. Click the Backlog tab

The backlog shows all issues not yet started, sorted by priority.

Reorder issues to set priority

1. Drag an issue up or down in the list
2. Release the mouse

The issue position updates. Higher position = higher priority.

Understand backlog status

Issues in the backlog have a status of “Backlog” or “Not Started”. They appear here until moved to “In Progress” or another active status.

Group the backlog

1. Click Group by or View
2. Select Team, Priority, or Assignee
3. Issues organize into groups

This helps you:

• See what each team needs to do
• Identify priority clusters
• Spot unbalanced workload

Remove grouping

1. Click Group by
2. Select No grouping or Flat view

The backlog returns to a flat, prioritized list.

Find issues in your backlog without scrolling endlessly.

Search the backlog

1. Click the Search field at the top of the Backlog
2. Type a keyword or issue ID
3. Results appear instantly

Backlog search matches issue titles, descriptions, and IDs.

Filter by assignee

1. Click Filters
2. Select Assignee
3. Choose one or more team members
4. Issues in the backlog filter to show only those assigned to selected people

Filter by team

1. Click Filters
2. Select Team
3. Choose one or more teams
4. Issues filter to show only those teams

Filter by priority

1. Click Filters
2. Select Priority
3. Choose Low, Medium, High, or Critical
4. The backlog shows only selected priorities

Filter by custom field

If custom fields are configured:

1. Click Filters
2. Select the custom field
3. Choose a value
4. Issues filter to show only those with that value

Combine filters

You can apply multiple filters at once. For example:

1. Filter by Assignee = Alice
2. Filter by Priority = High
3. The backlog shows only high-priority issues assigned to Alice

Clear filters

1. Click Filters
2. Click Clear All or Reset

The backlog returns to its unfiltered state.

Before moving work to active status, estimate it and prepare details.

Add an estimate

1. Click an issue in the Backlog
2. In the detail panel, find Estimate
3. Select a size: 1, 2, 3, 5, 8, 13 points
4. Click Save

Estimates help your team plan sprints and predict completion. Use the Fibonacci scale to indicate complexity and effort.

Estimate scale

Points	Meaning	Example
1	Trivial; can complete in hours	Fix a typo, adjust spacing
2	Small; 1-2 days	Simple bug, small feature
3	Medium; 2-3 days	Standard feature work
5	Large; 1 week	Complex feature with edge cases
8	Very large; 1-2 weeks	Major feature, multiple deliverables
13	Epic; 3+ weeks	Strategy shift, new module

Update an estimate

1. Click the issue
2. Edit the Estimate field
3. Click Save

Your team now sees the updated estimate.

Clear an estimate

1. Click the issue
2. Click the Estimate field
3. Select No estimate or clear the field
4. Click Save

Prepare issue details

Before assigning, add:

Assignee — Who will do the work (optional at this stage)

Description — What needs to be done and why

Priority — How urgent this is

Custom fields — Any team-specific metadata

Edit multiple issues at once to save time.

Select multiple issues

1. On the Backlog, click the checkbox next to an issue
2. Click additional checkboxes to select more issues
3. Or click Select All to select all visible issues

Selected issues highlight in blue.

Bulk reassign

1. Select multiple issues
2. Click Assign to or Change Assignee
3. Choose a team member
4. Click Apply

All selected issues are now assigned to that person.

Bulk change priority

1. Select multiple issues
2. Click Change Priority
3. Choose Low, Medium, High, or Critical
4. Click Apply

All selected issues now have the new priority.

Bulk move to team

1. Select multiple issues
2. Click Change Team
3. Select a team
4. Click Apply

All selected issues now belong to that team.

Bulk move to status

1. Select multiple issues
2. Click Change Status or Move to
3. Select a status (In Progress, Done, etc.)
4. Click Apply

All selected issues transition to that status.

Deselect all

All checkboxes clear

Click Deselect All or click in an empty area